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Pencil portal – Shanmugam IAS Academy
Pencil portal


What’s in news?

The Pencil Portal receives just 34 complaints but not a single child been rescued.

Key data’s:

  • PENCIL is an electronic platform that aims at involving Centre, State, District, Governments, civil society and the general public in achieving the target of child labour free society.
  • The online portal, PENCIL which stands for “Platform for Effective Enforcement for No Child Labour”.
  • The PENCIL portal by concept is seen as an effective way ahead to tackle child labour as it allows one to log onto the website, register and lodge a complaint and provide location, proof in form of pictures and videos of the vulnerable child. 
  • In the two years of its operation, has received only 34 complaints from different parts of the State. Of these 34, not a single child has been rescued till date.
  • Out of these 34 cases, 17 were closed without addressing the case. Out of such 17 cases, 16 were filed with a FIR (First Information Report).
  • This is because the complaints were addressed late by the officials and most of the time, the child would have left the location owing to migration, or would have crossed the age-bar before being rescued
  • This portal was considered as an effective way to tackle the menace of domestic child labour in urban households, as citizens can easily tip-off officials with the use of technology. 

Reasons for the lack:

  • Lack of promotion of this portal. No awareness about this portal among the peoples.
  • Following up of complaints filed.
  • The portal doesn’t allow in-depth follow up of the case.
  • The officials could not monitor the cases filed due to the limitation of filing a complaint alone.

Way forward:

The filed complaint must be addressed within 24 hours since the child labour also a social crime. Or else, the entire idea of Child Labour free nation would be collapsed.

PENCIL Portal:

  • PENCIL – Platform for Effective Enforcement for No Child Labour.
  • The PENCIL Portal ( has the following components.
    • Child Tracking System
    • Complaint Corner
    • State Government
    • National Child Labour Project and
    • Convergence
  • The portal helps the National Child Labour Project (NCLP) programme rescue children and rehabilitate them either in a school or in a special training centre.

Operation Smile:

  • It is also called as Operation MUSKAAN is an initiative of the Ministry of Home Affairs (MHA) to rescue/rehabilitate missing children.
  • It is a dedicated campaign for a month where several activities are taken up by the State Police personnel to trace and rescue the missing children and reunite them with their families.
  • The “Operation MUSKAAN -III” was taken up during July, 2017 throughout the country as a follow up of the earlier campaigns to rescue/rehabilitate the missing children.



Important Links:

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